PT Sigap Prima Astrea ("SIGAP", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, digital advertisements, lead generation forms, and other communication channels.

By accessing our website or submitting your information through our contact forms, advertisements, or other platforms, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

• Full name
• Company name
• Job title or position
• Email address
• Phone number
• Business address
• Information submitted through contact forms, inquiry forms, or lead generation forms
• Technical information such as IP address, browser type, device information, cookies, and website interaction data

2. How We Use Your Information

• Responding to inquiries or requests
• Providing information regarding our services and solutions
• Contacting you for follow-up discussions, proposals, or consultations
• Sending marketing communications, newsletters, or promotional materials
• Improving our services, website performance, and advertising effectiveness
• Conducting analytics, reporting, and campaign performance measurement
• Maintaining internal records and business administration
• Complying with applicable laws, regulations, and legal obligations

3. Advertising, Analytics, and Tracking Technologies

We may use third-party advertising and analytics services, including:

• LinkedIn Ads
• Meta Ads (Facebook & Instagram)
• Google Ads
• Google Analytics

These platforms may use cookies, pixels, tags, or similar technologies to understand user interactions, improve advertising relevance, measure campaign effectiveness, retarget visitors, and analyze website traffic.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with authorized internal personnel, service providers, business partners, CRM providers, analytics providers, or authorities when required by law.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, support operational requirements, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

• Access your personal information
• Request correction or updates to your information
• Withdraw consent for marketing communications
• Request deletion of your personal information
• Object to or restrict certain processing activities

8. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing activities. You may disable cookies through your browser settings.

9. Third-Party Websites

Our website or advertisements may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of external websites.

10. Updates to This Privacy Policy

We may update or revise this Privacy Policy from time to time without prior notice. Any changes will be effective immediately upon publication on this page.